BlackJack AU · Contact
Contact BlackJack AU
One inbox, read by the author. Corrections are checked against the test records and answered within two business days; everything else within five.
Replies in English, Monday to Friday, Australian Eastern time.
Quote the page URL and the sentence in question. A wrong limit, table count or withdrawal time is fixed in the text and the update date is changed.
Access, correction or deletion requests under the privacy policy go to the same address with “Privacy” in the subject line.
What to write about
- An error on the site. Casinos change limits, studios and banking methods without notice. A report with a screenshot is the fastest route to a correction.
- A question about a table or a rule. Which Evolution table pays 3:2, whether a given casino allows double after split, how a side bet pays. Questions that help more than one reader are added to the relevant FAQ.
- A casino to test. Any casino that holds AUD accounts and deals live blackjack can be nominated. It goes through the same testing sequence as every other casino before it appears anywhere on the site.
- A problem with a casino. The site does not operate any casino and cannot release funds or open an account, but it records reader reports and removes a casino from the ranking when withdrawals stop clearing as described.
What this inbox cannot do
It cannot place bets, open accounts, recover deposits or pass personal details to a casino. Disputes about a specific account go first to the casino's own support and then to its licence holder, whose contact is in the casino footer. It also does not accept casino-supplied copy, paid placements or promotional codes; the policy on that is on the how we rank page.
Help with gambling
This site is not a counselling service. Free, confidential help is available 24 hours a day from Gambling Help Online on 1800 858 858; the responsible gambling page lists every Australian service and every account tool.